Tuesday, 3:30 pm
Your provider is with a client. Our front desk answers your med spa's calls.
It picks up on the second ring, takes a name, a number and a time, and books the consultation on your calendar, in a voice built for your spa. It takes nothing else. Anyone who asks for a person gets put through.
two things we build: the front desk that answers your spa's line, and the website that makes it ring
Your front desk, in your nameThanks for calling your business. How can I help you?
your name, your voice, your greeting
3:31 pm
The treatment room door was closed.
The front desk picked up on the second ring, took a name, a number and a time, and gave the caller the first open consultation on your calendar. It gave no advice. It booked the consultation, the way you told it to.
The summary was waiting when the appointment ended.
a caller, 3:31 pm"Hi, do you offer consultations? I'm free Tuesday morning."
your front desk"We do. Tuesday at 11:00 is open. Can I get your name and a good number?"
in your texts, 3:33 pmCall from a caller. Consultation. Booked Tuesday, 11:00 am.
5:00 pm
The last appointment of the day.
A call slipped while every room was full. Thirty seconds later a text went back from your number, asked when they wanted to come in, and booked the consultation. You saw it at the desk.
the text that went back"Sorry we missed your call. When would you like to come in?"
What we put on your spa's line.
We are a two-person agency in Tampa that puts the front desk on your line, runs it, and tunes it for you.
It is trained on the calls a med spa gets. 6-month minimum, then month to month.
We build the website that makes it ring, too: built for the phone first, a booking button on every page wired to your calendar, and found on Google for the work you do and the towns you work in.
- Answers every call on the second ring, any hour.
- Takes a name, a number and a time, and nothing else.
- Answers hours and parking from the list you give it, and books the consultation with your provider.
- Texts back inside 30 seconds when a call slips through.
- Texts you a summary after every call: name, number, what they booked, when.
- Asks the customer for a review when the job is done.
- Puts anyone who asks for a person straight through to you.
Live in 2 weeks.
Your part is the 30-minute call on Day 1 and a test call to hear your greeting before it goes live. We build the rest.
Free consultation
30 minutes. We learn how your spa runs, what clients ask when they call, and where you are losing calls. You leave knowing what your front desk will say and the day it starts answering.
We build it
We write your greeting and record it, train the front desk on your services and hours, build your website, and connect your calendar. We place test calls until it books the way you would, then forward your number to it.
You stop missing calls
You go back to running your business. We handle the front desk, around the clock, and tune the system on real customer calls.
Three things med spa owners ask.
Can it book specific services and providers?
Yes. We set up the appointment types you offer and a calendar for each provider. It books into the right one.
Will it give medical advice over the phone?
No. It takes a name, a number and a time, and books a consultation with your licensed provider, who answers the questions.
Does it work for small med spas without a full front desk?
That is a common setup. It answers during treatments, so a two-room spa does not have to hire someone for the phone.
The same front desk, for other trades.
Stop missing the calls that pay your bills.
Put us on your line. Free. 30 minutes. No pitch.
Pick a time. Adam or Meryem will call you.